General
“Pi&Fi, heel and key” created this website with the sole purpose of serving its customers. The website www.pikaifi.gr is simple and user-friendly, designed to meet the specific needs of each user. To ensure the best possible service, it is important for you, our customer, to understand that you must provide us with specific information related to the processing of your order, which we safeguard.
This Privacy Policy Statement and the attached Terms and Conditions of Use of this website describe the method of data collection by www.pikaifi.gr, our use of this data, and the terms and conditions of use of this website. This Privacy Policy Statement refers exclusively to your personal data, which you provide to us during your orders on this website.
The information voluntarily provided by users of the aforementioned website is used by www.pikaifi.gr so that its users can have direct and substantial communication with the store, receive answers to specific questions they pose, and finally, have their orders processed and fulfilled. The information collected by “Pi&Fi, heel and key” through the website aims to measure its traffic, determine customer demand for more products, and facilitate transactions with the company. www.pikaifi.gr does not distribute email addresses or any other information concerning its users and customers to any other organization or partner not affiliated with www.pikaifi.gr.

Information Collection
“Pi&Fi, heel and key” designed its website so that its users can visit it without having to reveal their identity unless they wish to do so. Under the terms of the provisions of Law 2472/1997, as amended by Law 3471/2006 and currently in force, visitors to our website are asked to provide us with their personal data only if they wish to order product(s), register on our website, and/or send an email to www.pikaifi.gr.

Use of Information
“Pi&Fi, heel and key” collects three types of information about users: 1. data provided by the user when registering as a customer, 2. data provided by the user for the execution of their order by www.pikaifi.gr, and 3. data provided by the user in occasional contest participations. When filling out any order form on our website, you will be asked for your full name, address, postal code of your area, email address, phone number, credit card details, and payment method for the order. Additionally, more specific information may be requested, such as shipping-delivery details for an order, billing information, or details regarding an offer you have requested. “Pi&Fi, heel and key” uses the information you provide during the electronic submission of the form to communicate with you regarding (i) the delivery of your order to your location, (ii) customer confirmation and identification in every necessary case, (iii) new or alternative products offered by www.pikaifi.gr, (iv) special offers from www.pikaifi.gr, (v) receiving gifts after a contest draw. You have the option to choose whether or not to receive such communications from www.pikaifi.gr by sending your request via email to e-shop@pikaifi.com.gr
Access to Information
Every order processing requires the collection of personal data for delivery or reservation of an order. Furthermore, the use of a credit card, for which identification documents of the legal holder are required for the first and only time, is ensured in all cases. Any document and record that certifies and declares the customer’s identity remains strictly confidential and is checked only by the responsible department of “Pi&Fi, heel and key”. Your submission of your personal data means that you consent to this data being used by the employees of “Pi&Fi, heel and key” for the reasons mentioned above. www.pikaifi.gr requires its employees and website maintainers to provide its users-customers with the level of security referred to in this Privacy Policy Statement. In no other case can www.pikaifi.gr share your personal information with others without your prior consent, unless required by legal means. Please note that under specific conditions permitted or mandated by law or based on a court order, the collection, use, and disclosure of your personal data, which has been collected online without your prior consent (for example, in the case of a court order), may occur.

Correction, Modification, or Deletion of Information
e-shop.gr allows its users to correct, change, supplement, or delete data and information submitted to e-shop.gr. If you choose to delete information, e-shop.gr will act to immediately remove this information from its records. For user protection and security, e-shop.gr will endeavor to ensure that the person making the changes is indeed the same person as the user. To access, change, or delete your personal data, to report problems regarding the website’s operation, or to make any inquiry, contact e-shop.gr via www.e-shop.gr or by email at sales@e-shop.gr. Changes or corrections to your personal data can also be made through the e-shop.gr registration page. Please note that we will do everything possible to protect your personal data, but the protection of your password on our website also depends on you.

Use of Cookies
Cookies are data files (text files) that are transferred from a web server to the computer of the person visiting the Site, for the purpose of maintaining statistical data. Cookies are an industry standard, used by most websites, and facilitate repeated user access to a specific website and its use without technical anomalies. Cookies are not harmful to your computer system or your files, and only the website from which a specific cookie was transferred to your computer has the ability to read, modify, or delete it. If you do not wish for information to be collected through cookies, you can use the settings available in most web browsers, with which you can delete existing cookies and choose either to automatically reject future cookies or to decide on the rejection or acceptance of each specific cookie on your computer. It should be noted, however, that rejecting cookies may result in certain parts of the site becoming more difficult or impossible to use.

Applicable Law – Jurisdiction
These terms and conditions, any modifications thereof, and the use of the Website are governed by Greek Law. For any dispute that may arise from the use of the Website, the courts of Thessaloniki are designated as competent.