OUR VISION

Our vision is to be the leading company nationwide in shoe repairing and key cutting aiming for highly satisfied customers, employees, and partners (franchisees).

Aiming at the same time for satisfied customers that prefer our stores due to our willingness to immediately and effectively meet their needs. We pursue our vision based on entrepreneurship and innovation. In achieving this, our actions are granted with a vast amount of respect for the people, the society, and the environment.

VALUES

An integral part of our business operation is our values, which are expressed efficiently by the way we serve our customers.

The primary goal of the company is to constantly support its customers and to develop solutions that fully cover their every need (tailor made solutions) with special emphasis on quality, service and consistency.

As for our partners (franchisees), our mission is to create ideal conditions so we can provide them with efficient commercial plans.

The solutions we offer in every stage in the operation of their stores are fully completed; they express value and enhance the profitability of their investment.

RESEARCH AND DEVELOPMENT R&D

An integral part of our business development are our values, which are expressed efficiently by the way we serve our customers.

The research and development department at Pi&Fi aims to familiarize the company quickly and efficiently with new machines and technologies presented in the industry, finding and purchasing innovative technological equipment, which will contribute to the providing of high-quality services in our stores.

Our company has secured cooperations with distinguished companies abroad from which we directly import all the raw materials and the machines that we use in all our stores. By this we gain economies of scale and α better quality control on the eventual product and the service we provide.

SOCIAL RESPONSIBILITY

The company Pi & Fi emerges in various humanitarian actions over time, its “human” face supporting sensitive groups in our society.

CUSTOMER REWARD PROGRAM

Our company is the only one in our field that provides after sale service the moment the customer exits from a Pi & Fi store.
Due to after sales services our loyal customers enjoy a variety of benefits.